How to apply for Lost or damaged matric certificate

If you Have you lost or damaged your matric certificate,You can  apply for replacement, Lost or damaged matric certificate  at the Department of Basic Education (DBE) or Provincial Education Department (PED) by completing the Replacement application form..This article will guide you on how to apply for new matric certificate.

You can request for the statement of results while waiting for the issue of your certificate. If the certificate is damaged, you must return the damaged certificate to the Department of Basic Education (DBE) or Provincial Education Department (PED).

How much does it cost?

  • Replacement certificate: R170.00
  • Statement of results: additional R60.00.
  • These fees are valid from 01 April 2024 until 31 March 2025.

How to apply for Replacement certificate: Lost or damaged matric certificate

  • Pay the prescribed fee by postal order at the Post Office, cash at DBE / PED office or by cheque.
  • Go to the nearest DBE/ PED offices with the following documents:
    • An affidavit stating what happened to your certificate (i.e. if it is lost or damaged)
    • the original national/ senior certificate (if it is damaged), this is not applicable if it is lost
    • The original identity document (ID) and a certified copy.

Note: You may apply and pay for the re-issue ONLINE (www.eservices.gov.za).

How long does it take?

It takes between four to six weeks for a Replacement certificate to be issued (for records on the system). You can obtain your statement of results immediately.

For records not on the system, it will take longer as records needs to be retrieved from the Archives and loaded on the system.

Check also:DBE school calendar 2025/2026

Contact DBE

For enquiries contact DBE via;

Call Centre:   0800 202 933    | Callcentre@dbe.gov.za

Switchboard: 012 357 3000

Email: info@dbe.gov.za

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